Job Details
Full-time | Part-time5 hours ago
  • Customer service
Full Job Description
Attorney-General’s Department

Job reference: 491023

Location: 5000 – ADELAIDE

Job status: Ongoing

Eligibility: Open to Everyone

Classification: ASO2

Salary Range: $56,145 – $60,396

Duration: Ongoing

Vacancy Type: Full Time

Number of Positions Available: 1

Closing Date: 11:30pm, Thursday 7th July 2022

About the Opportunity

The Public Trustee assists some of the most vulnerable members of our community to live their best life possible. We are seeking an experienced customer relationship professional or financial administrator to join us in providing a unique and rewarding customer service our community. The role will require you to build and maintain trusting relationships with our customers in order to provide high quality services to our customers. You will also be required to build effective and professional relationships with all parties involved with the customer’s wellbeing.

The Administrative Officer is responsible for providing a range of support services including clerical and administrative support. This role will enable you to showcase your outstanding relationship management and administrative skills within a dynamic team that takes pride in the service they provide to the community. This is a unique career opportunity to join our growing business and build on your current skillset, while working in a prime CBD location.

About You

You have a passion to provide excellent customer service while playing an important role in driving the positive culture of the branch. As an experienced customer relationship professional, you can effectively liaise with all internal and external stakeholders to advocate on behalf of your customers and in order to meet business objectives. Your focus is on delivering quality results.

If you think you possess some or all the following qualities, we encourage you to apply:

  • A passion to deliver a high standard of customer service
  • Experience in face to face, phone and online customer service ensuring a high level of professionalism at all times
  • You are a great communicator and can adapt your communication style accordingly
  • You have the experience to manage conflict situations with tact, sound judgement, discretion and empathy
  • You care about what you do, and how you do it
  • You enjoy delivering quality results and being accountable for the work that you do
  • You have a champion mindset with a balanced interest between the individual and the team

The South Australian public sector promotes diversity and flexible ways of working including part time. Applicants are encouraged to discuss the flexible working arrangements for this role.

About the Business

The Public Trustee plays an important role in managing the personal, legal and financial affairs of those people in the community who lack the capacity to manage their own affairs. The Public Trustee also provides eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration.

The Public Trustee is located in a prime CBD location, with offices looking out over Victoria Square. With convenient access to public transport and close proximity to the central market, working at the Public Trustee provides an enjoyable work location which supports an active and balanced lifestyle.

For more information about the Attorney-General’s Department and also Public Trustee, please visit and

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Employment-related Screening Check required.

Some out of hours work may be required.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Lejla Murtic, Human Resources Consultant, Public Trustee on 8226 9380 or

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website

Applications close: 07/07/2022 11:30 PM

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