Administration Officer Customer Service

Things We’ll Trust You With:

  • Create a positive first impression of Council’s Leisure Centres, being the first point of contact for all customer requests and member transactions.
  • Champion exceptional customer service, always aiming to exceed expectations and establish relationships with our customers.
  • Support and enrich the community by providing access to health, fitness and recreation programs and services that promote lifelong active living.
  • Possess an enthusiastic attitude and a passion for working in health, fitness and recreation.

Things You’ll Do:

  • Be responsible for the processing of all customer transactions in Leisure Centres’ operating system Links (processing cash, eftpos and cheque payments).
  • Support new members with completion of appropriate paperwork and facilitate membership renewals.
  • Complete end of shift/day balancing in a speedy and accurate fashion in line with Council’s Cash Handling Policy at all times.
  • Promote and inform customers of the range of Leisure Centre services including Learn to Swim/Squad programs, Group Fitness, Personal Training, Fun & Fitness Holiday Camps and Water Fun Park.
  • Possess a high degree of professionalism, and pride yourself on your excellent communication skills, attention to detail and ability to work as part of a team.

Things You’ll Be Proud Of:

  • Working with an organisation who has the community at the heart of all that we do.
  • Sharing your enthusiasm and knowledge with members, encouraging lifelong active living.
  • Showcase Council’s values in all that you do – Collaborate, Achieve, Respect, and Evolve.
  • You will be a positive brand ambassador for our Leisure Centres and more broadly, the Sutherland Shire Council.

The Fine Print:

  • Apply by submitting your resume and a cover letter outlining why we are a great fit!
  • Get your application in by: 10:00pm Sunday 21 August 2022
  • Interview date: Interviews will be facilitated week commencing 29 August 2022
  • Package: $52,551 – $55,587 gross p.a. plus superannuation (Salary will be paid pro-rata to hours worked for part time positions)
  • Hours of work: Permanent part time opportunities available, working a minimum 20 hours per week, across a 7 day spread. Shift time will be in line with operational requirements and can be between 4:45am – 9:00pm.
  • To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

 ** This position has been identified under the COVID-19 Public Health Order as requiring to be fully vaccinated for COVID-19 or provide evidence of an approved medical contraindication. In applying for this position, you will be required to produce evidence as part of the application process. Successful applicants are subject to ID checks, Reference checks and Work Rights verification.

Keen To Learn More?

Click Here To Apply