Administrator –

 

  • Temp to perm – ongoing
  • Fast Paced and Dynamic Environment
  • Working from home/office options
  • Sandgate Location

An opportunity has become available in one of Australia’s premier aged care providers. Our client is seeking for an experienced Administrator in Property Maintenance to join the friendly team within their central Head Office.  Reporting directly to the Property Finance & Project Manager, you will be responsible for maintaining and processing all Work Requests and liaising with facilities regarding required repairs and maintenance work.

Responsibilities include but are not limited to: 

Coordination of the work order process:

  • Assessment & processing of work requests
  • Investigation &/or escalation of requests as required 
  • Issue work orders & request quotes
  • Manage queries/concerns from facilities
  • Liaise with contractors/suppliers
  • Record ‘defects’ (defects & warranties) for new builds
  • Provide regular reports for essential services and monthly work order tracking

Management of the work order system;

  • Creation & maintenance of new facilities, contractors, staff details, etc
  • Creation & maintenance of planned jobs (scheduled maintenance)
  • Testing of the application as upgrades are installed

Deliver outstanding customer service:

  • Be friendly, courteous and helpful in all dealings with residents/representatives
  • To understand and uphold the philosophy, objectives and policies of the Aged Care Service
  • To understand the broad principles of the funding of Aged Care Facilities
  • To have a sound knowledge and understanding of the Outcome Standards for Australian Aged Care Services and be able to relate these to the Services policies and procedures

Essential demonstrated experience required:

  • Customer service experience
  • Appropriate IT and administration skills, including MS Excel

Desirable demonstrated experience:

  • Knowledge and / or experience in coordinating an internal database system
  • General maintenance/trade knowledge 

For further details please contact Rosa on 03 9347 7780 or send your resume to rosa@micalerecruitment.com

 

 

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