ADVICE AND CONCILIATION OFFICER – POOL

Job Details
Contract3 hours ago
Qualifications
  • Customer service
Full Job Description
Attorney-General’s Department

Job reference: 496903

Location: 5000 – ADELAIDE

Job status: Short Term Contract

Eligibility: Open to Everyone

Classification: ASO3

Salary Range: $64,636 – $68,886

Duration: Up to 4 months

Vacancy Type: Part Time/ Full Time

Number of Positions Available: Multiple

Closing Date: 11:30pm, Friday 19th August 2022

About the Opportunity

Consumer & Business Services (CBS) is currently seeking applications from candidates interested in full time or part time work who have a passion for customer service and problem solving to fill multiple roles in our Advice and Conciliation branch. The primary purpose of the role is to provide information and advice to consumers and traders and landlords and tenants. This role’s duties are primarily phone based. Every call will be an opportunity for you to problem solve and develop your customer service skills in a supportive and engaging team. Significant training will be provided as part of the role to support you in your success in this role.

About the Business

CBS employs around 200 staff and our primary purpose is to facilitate business, protect consumers and record life events. CBS constitutes a large part of South Australia’s business/consumer regulatory system, and is the regulator for many businesses and professions.

CBS’ strategic goals are to:
Deliver effective regulation – by ensuring fair markets, safe products and empowered consumers.

Look after each other – fostering an engaging, positive and healthy work environment.

Look after our customers – ensuring an informative, consistent and responsive service.

Find better ways of working – through improved services and information.

For more information about the Attorney-General’s Department and also Consumer and Business Services, please visit https://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/.

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Emily Sims, A/Director Regulation and Advice, CBS on 7424 6442 or Emily.Sims2@sa.gov.au.

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.

Applications close: 19/08/2022 11:30 PM

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