- Customer service
We are looking for a dedicated Air Freight Coordinator to join our team in High Wycombe.
What you will be responsible for?
Managing Air Cargo Automation and Job Registrations
Handling customer inquiries efficiently and effectively
Dealing with Australian Customs re ACA / problem solving
Resolve billing enquiries
Completing all aspects of Air Import Process autonomously
Proactively monitor process flow
Ensure supporting customs documentation
Participating in the department’s weekend roster
What are we looking for?
Ideally experience in Freight Forwarding, especially in Import and/ or Export procedures
Excellent Customer Service skills
Good written and verbal communication skills
Willingness to learn
Ability to react and perform well under pressure
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