- Microsoft Office
IPA is a well-established Australian provider of employment and career solutions designed to help organisations and individuals to succeed at work. This includes permanent and temporary recruitment and flexible workforce solutions.
About the role:
Our client is seeking an experienced Business Support Officer for their busy location in Maryborough.
This position is part-time 3 days a week, 1 day must be Friday with the remaining 2 days open for negotiation. This is a casual position until end of January 2023
Roles and Responsibilities:
Provide efficient and high standards of customer service to customers.
Provide quality support to the business unit through effective use of computer software packages and information systems including Microsoft Office, BEMIR, Ellipse and HP Records Manager
Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
Develop and maintain business procedures, manuals, registers and systems that improve and enhance service delivery/business operations
Receive and respond to a variety of business support requests in the functional areas of finance, work order management, office administration, procurement and maintenance and housing coordination.
Research and prepare reports, correspondence and other written material as required while ensuring high standards and accuracy when compiling documents or updating records and information systems
Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance
Ability to connect with industry, local suppliers, and internal and external stakeholders to ensure the timely and effective delivery of services.
Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work
Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives
Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes
Apply workplace health and safety principles and practices while undertaking all duties and responsibilities.
Skills and Experience:
Written and verbal communication skills
Be well presented
Mature attitude to work within the team as a team player
High level of administration skills
Positive attitude and have great time management skills.
If this, is you