Builder Administration

National Tiles

Job Details
Full-time2 hours ago
  • Employee discount
  • Employee assistance program
  • Microsoft Office
Full Job Description
Opportunities for development

Health and well-being programs

Never work on your birthday again!

We’re seeking a proactive and motivated individual to join our Builders Support team based in our Burleigh Heads Office!

Starting Salary- $55.4K + Super

The Company

Operating successfully for over 43 years, National Tiles is a recognised leading brand in the supply of Tiles, Stone and Resilient flooring. We’re more than just a business, we’re a family! We prioritise the safety and well-being of all our people, which means you’ll join a workplace that puts you first!

The Opportunity

We’re seeking a motivated person to join our Builders Administration team to manage the set-up of client accounts and provide ongoing administrative support.

Working in a dynamic team, you will communicate with our building clients to liaise with our design, estimator and order support teams via phone and email, to ensure our clients have a smooth experience, from start to finish.

Using your eye for detail, you will monitor our client’s accounts, identify areas that require support and problem-solve to find appropriate solutions.

In return for your hard work, we will provide you with ongoing training and support to ensure your continued growth on your journey with us.

In this role, you will…

Provide admin support to the B2B teams

Use various computer systems to update accounts and check orders

Communicate directly with builders and clients via phone and email

Review orders to ensure everything is running smoothly

Follow process and procedural documents

Complete the onboarding of new building clients

Keep up to date on stocked product ranges

Ensure all estimating jobs are accurately completed within time frames

About you…

Have an eagerness to learn and grow

Have great organisational skills and the ability to multi-task

Ability to communicate effectively and work collaboratively

A natural problem-solver with an eye for detail

Strong computer literacy including experience using Microsoft Office

A background in design or estimating is preferred but not essential!

Why join us?

Job security, in a well-established, growing company

Opportunities for career progression – we promote from within!

Training, development and leadership courses

Access to health & well-being programs including EAP

Annual Gala event – a night of fun and celebration!

An excellent company culture that offers a safe and supportive environment

Generous staff and family discounts

Your birthday is off every year!!!

Check out the video to see why we love working at National Tiles and apply today!

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