- Customer service
23 Feb 2023 11:59pm
Casual Customer Service and Sales Consultant WHYALLA
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
At Telstra, our purpose is to build a connected future so everyone can thrive. It’s a future that won’t happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!
Some of the specifics
Telstra Store Whyalla
Casual Position Available
Store Hours: Monday & Tuesday 9:00 AM – 5:30 PM, Wednesday 9:00AM -4:00PM Friday 9:00AM – 5:00PM, Saturday 9:00AM – 1:00PM, Thursday & Sunday Closed
Provide quality customer service to all customers
Maximise sales by providing latest product and service information to our customers.
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards
Skills and experience
Experience in a customer facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
Previous experience in a customer facing environment is highly advantageous!
Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs
Fantastic career growth prospects
Ongoing Product Training & Development
In Store Mentor and Support
Highly rewarding sales environment
Corporate discounts and benefits
How to apply
Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.
We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process