Office of the Ombudsman Victoria
Location: Melbourne | CBD
Job type: Other / fixed-term & ongoing roles available
Organisation: Office of the Ombudsman Victoria
Salary: $91,418 – $103,725
Occupation: Customer Service/Call Centre
Reference: VG/SF/ER/1707456
The Victorian Ombudsman is seeking to employ a VPS 5.1 Complaints Officer who can work with the Statutory Functions team in either a fixed term or ongoing capacity.
The Victorian Ombudsman is seeking to employ a VPS 5.1 Complaints Officer who can work with the Statutory Functions team in either a fixed term or ongoing capacity.
Available opportunities:
VPS 5.1
$91,418 to $103,725
plus 10.5% employer superannuation contribution
You will bring to this opportunity:
High service work ethic
An interest in public law and policy
Able to manage difficult conversations
Able to manage competing priorities
How to apply:
Applications need to be submitted online via the ‘Apply Now’ button.
To be considered for this role, you must include:
a 1-page Cover Letter addressing the Key Selection Criteria as outlined in the Position Description;
a Resume, no longer than 5 typed pages (PDF)
Applications close midnight on Tuesday 28 March 2023
Want to find out more what we do? Please visit: www.ombudsman.vic.gov.au
VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.
We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.
VO is committed to supporting our employees balance their work and life commitments. All requests for flexible working arrangements will be considered in line with operational requirements. The types of flexibility may differ from role to role.
Any offer of employment will be subject to the satisfactory disclosure of the successful candidates COVID-19 Vaccination Status prior to commencement with VO.
Employment at the Victorian Ombudsman is subject to:
- Criminal Record check
- Working with Children check
- Statutory Declaration
- Confidentiality Agreement
- Conflict of Interest check
- Evidence their vaccination against COVID-19 status as an inherent requirement of all roles at VO