- Employee discount
- Customer service
- Mobile devices
Work type: Full Time
Categories: Retail Sales
- Full Time Position
- Guaranteed base earnings + attractive commission
- Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Hornsby Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.
As a Technician/Salesperson, you have an understanding of Mobile phones, Computers (PC’s and Mac’s), softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
- Knowledge of Apple products is highly desirable
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
- Generous staff discounts
- Fantastic incentive based promotions
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
Advertised: 05 Aug 2022 AUS Eastern Standard Time