Computers and Mobiles Technician

Job Details
Full-time1 hour ago
  • Employee discount
  • Customer service
  • Mobile devices
Full Job Description
Job no: 547853

Work type: Full Time

Location: Hornsby

Categories: Retail Sales
  • Full Time Position
  • Guaranteed base earnings + attractive commission
  • Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Hornsby Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

As a Technician/Salesperson, you have an understanding of Mobile phones, Computers (PC’s and Mac’s), softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

  • Have a passion for retail
  • Be highly motivated and results driven person with outstanding customer service and communication skills
  • Enjoy working in a team environment

What we require:

  • Experience in (or ability to work in) a customer focused, successful retail business
  • A high level of Technology and Entertainment product knowledge to support customer queries
  • Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
  • Knowledge of Apple products is highly desirable
  • Ability to service your customers while managing work tasks around their needs
  • Going above and beyond to provide exceptional customer focused problem solving
  • Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
  • Passion to exceed individual and store sales targets
  • Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

  • Generous staff discounts
  • Fantastic incentive based promotions
  • Harvey Norman is a strong advocate of career progression with a wide support network for professional development
  • An environment where good performance is recognised and rewarded
  • A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Advertised: 05 Aug 2022 AUS Eastern Standard Time

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