Customer Banking Specialist Maroochydore

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Job Details
Part-time5 hours ago
Full Job Description
You’re a passionate customer service professional

We are enhancing the financial wellbeing for our customers

Together we’re delivering outstanding customer experiences

Please note this is a part time opportunity consisting of 16 hours per week.

See yourself in our team

The Retail Bank is the public face of CommBank – in branches, on the phone, through video conferencing and online together we deliver a seamless banking experience to our 10 million+ personal and small business customers.

More specifically you will:
Build a personal connection with customers through meaningful conversations

Work with customers to use our in-branch technology and digital banking options

Complete Financial Health Checks to assess customers’ financial needs; identify any changes

Process applications for personal loans, credit cards and associated products

Use tools to capture customer feedback, take action to correct any service breaks and drive improvement

We’re interested in hearing from people who have:
A genuine passion for customers and putting their needs first

The ability to have great conversations and confidence to ask challenging questions

Problem solving attitude and curiosity in finding the right solutions

An open approach to learning new things and goal oriented with the ability to accept feedback for development

Would thrive to work in a busy, commercial and driven retail environment

What’s next?

As part of our application process, we require you to complete online assessments or digital interviews. We’d encourage you to complete the assessment within 48 hours once you have submitted an application.

Don’t wait, apply today!

If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 03/12/2022

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