We are enhancing the financial wellbeing for our customers
Together we’re delivering outstanding customer experiences
Please note this is a part time opportunity consisting of 16 hours per week.
See yourself in our team
The Retail Bank is the public face of CommBank – in branches, on the phone, through video conferencing and online together we deliver a seamless banking experience to our 10 million+ personal and small business customers.
More specifically you will:
Build a personal connection with customers through meaningful conversations
Work with customers to use our in-branch technology and digital banking options
Complete Financial Health Checks to assess customers’ financial needs; identify any changes
Process applications for personal loans, credit cards and associated products
Use tools to capture customer feedback, take action to correct any service breaks and drive improvement
We’re interested in hearing from people who have:
A genuine passion for customers and putting their needs first
The ability to have great conversations and confidence to ask challenging questions
Problem solving attitude and curiosity in finding the right solutions
An open approach to learning new things and goal oriented with the ability to accept feedback for development
Would thrive to work in a busy, commercial and driven retail environment
As part of our application process, we require you to complete online assessments or digital interviews. We’d encourage you to complete the assessment within 48 hours once you have submitted an application.
Don’t wait, apply today!
If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 03/12/2022