Customer Centre Officer – 12 month contract 2x PART-TIME OR 1x FULL TIME

Job Details
Part-time5 hours ago
Benefits
  • Work from home
Qualifications
  • Customer service
  • Microsoft Office
Full Job Description
Work in a HYBRID model with a close knit and collaborative team in Mulgrave

Part-Time | WEEKDAYS ONLY- YOU CHOOSE your hours between 7am-7pm | Wed – Thurs – Fri

Join a SUPPORTIVE team with ongoing learning and development

The Opportunity:
A couple of PART-TIME OR 1x FULL TIME contract opportunities has arisen for Customer Centre Officers to join our Customer Contact Centre on a contract basis, based in Mulgrave.

This is a great opportunity for anyone looking for more flexibility in their day.

Drivers:
You will be part of a large team helping customers with a diverse range or calls and email about their vehicle enquires

Achieving Key Performance Indicators with a focus on call quality and customer experience

Exposure to the broader Nissan Financial Services business and the ability to be able to cross train with key departments

Adhere and understand of all compliance & legislation requirements

Contributing to the success of our business through making recommendations for improvement and taking ownership of your own results

About you:
Previous experience in customer service, retail or hospitality experience is highly preferred

Able to commit to 2 weeks paid training upon commencement of the role

Demonstrated experience using Microsoft Office packages

Great time management skills with a desire to work hard

What you’ll get in return

Paid training

Part Time employee- Flexibility to choose your own times between 7am to 7pm, Wed, Thurs & Fri

Full Time employee MUST be available to work rotating roster 7am-7pm

Work weekdays ONLY

Ability to work in a hybrid arrangement to work from home and the office- MULGRAVE

Work with a supportive group of leaders and colleagues

ABOUT US

Nissan Financial Services was founded in 2008, employing over 200 staff nationally with Head Quarters based in Melbourne.

We offer financial service solutions for Nissan, Renault, Mitsubishi and Skyline across Australia and New Zealand supporting customers to achieve vehicle ownership and offering dealers superior valued service.

What you need to do now

If you think this role is right for you, please submit your resume with a covering letter by clicking on “Apply Now.”

Applicants will be required to provide evidence of their eligibility to work in Australia, and be required to undertake police and basic credit checks as a condition of employment.

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.

Nissan is proud to be a Circle Back Initiative Employer and will acknowledge all our applicants. Your interest in Nissan is valued and if not this role, there may be one in the future.

LET’S POWER OUR FUTURE TOGETHER!

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