Customer Service/Admin Representative

PFD Food Services

Job Details
Part-time3 hours ago
  • Health insurance
  • Customer service
  • Office experience
  • Computer skills
  • Data entry
Full Job Description
Based in Albany, WA

Part time Opportunity

Supportive team and local environment

With an extensive range of fresh meat and seafood, frozen, chilled and drygoods products, PFD has proven their unwavering commitment to their customers since 1943. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

The Role

The purpose of this role is liaising with customers and processing customer orders whilst also demonstrating your great PC skills, phone manner and organisational capabilities.

Key Responsibilities

Perform various administrative tasks as outlined by job description, including filing/photocopying and banking

Process customer orders, enquires and following up on any issues

Maintain customer relationships

Communicate with various departments to ensure that a high level of customer service and record accuracy is maintained

Ensure all customer details are updated when necessary

Data entry

Key Competencies, Skills and Qualifications

Excellent communication and organisational skills

Excellent interpersonal skills

Customer service focus with an excellent phone manner

Willingness to take on new tasks and be multi-skilled in various roles within the office

Great computer skills (including Word, Excel)

Good product knowledge

Capable of working under pressure in a team environment

Show initiative and a positive attitude

Previous Telesales experience preferably in the food service industry

Minimum 1 year administration experience required

Proven ability to work unsupervised

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application (cover letter and resume) via the apply now link below

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CV’s from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV’s sent directly to Line Managers.

PFD Food Services is an Equal Employment Opportunity employer

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