Customer Service Officer – Banking


Job Details
Full-time2 hours ago
  • Work from home
  • Customer service
Full Job Description
Inbound Customer Service Officer – Banking Industry – Global Company – Full Time & PT – Sunshine Coast – WFH

Your new company

This company provides outsourced Banking services for leading financial service partners, and operate on a global scale.

Your new role

This inbound role involves taking a range of phone calls from customers on unsecured banking products, as a first point of contact. You will be responsible for providing excellent customer service to the company’s clients who have inquiries or concerns related to their banking products or services.

You will be required to handle customer interactions through phone, email, and chat channels, and resolve their issues in a timely and effective manner. You will also be responsible for maintaining accurate records of all customer interactions and ensuring compliance with regulatory requirements.

This role is work from home and will include comprehensive face to face training.

What you’ll need to succeed

Proven Customer Service experience

Strong communication skills

What you’ll get in return

Work from home

comprehensive face to face training & ongoing support

career growth progression

salary of $55k + super + bonus

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

LHS 297508 #2758056

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