Customer Service Officer – Immediate Start

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We are looking for a Customer Service Officer to join our team in Canning Vale WA

Your key responsibilities include but not limited to:

  • Assist customers via telephone, email and in person by recommending the best product or services to match their needs
  • Inform customers of new product range and services where applicable
  • Understanding customer’s sales history and proactively identifying requirements
  • Ensure customer requests are actioned in a timely manner within allocated timeframes
  • Take ownership in continuing and cultivating all customer interactions

What you will need to succeed:

  • Experience in a high-volume call centre, data entry or a previous role within a high-volume administration environment preferred
  • Forward thinker who can think outside the box
  • Outstanding customer service skills and the ability to work unsupervised in a small team
  • Clear verbal and written communication skills are necessary

If interested, please apply now as we are looking interviewing next week.

Job Type: Casual

Salary: $35.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Are you Covid Vaccinated
  • when can you start?

Experience:

  • Inbound call centre: 1 year (Preferred)
  • Administration: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Licence/Certification:

  • Drivers licence (Preferred)

Work Authorisation:

  • Australia (Preferred)

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