Customer Service / Sales Support (Greystanes/Prospect)

Reece Group

Job Details
Full-time1 hour ago
  • Work from home
  • Customer service
Full Job Description
Reece Onsite have a fantastic new opportunity for an experienced Customer Service person to assist our rapidly growing, fast paced business.

Hybrid role – work from home and the office – two days at home and three days in the office

Duties for the role include but are not limited to:
Answering of telephone enquiries from our home builder customer base

Process customers’ requests for delivery / release of orders

Generating customer quotations

Deliver prompt responses to customer enquiries on stock availability and technical information

Inputting Sales Orders

Liaise with suppliers for pricing and product availability

Coordinating deliveries and liaising with our warehouse team.

Our Ideal Candidate

A valid driver’s licence and relevant PC skills are required

Embracing the Reece values, policies, and procedures

Being a supportive team member

Have extensive customer service experience

Computer literate

The Opportunity

In this role, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced environment.

About Reece Onsite

Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large domestic home builders. The Onsite team in Pemulwuy, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.

About Reece

It’s pretty real at Reece. We like to keep it that way. Whether you work in one of our stores, as a software engineer in IT, in a huge distribution centre, or as a manager in Finance, our purpose and values are the same. We’re obsessed with helping our customers by doing something great every day, and we do that while building great relationships and friends along the way. We care for our customers and the people who work alongside us. And we all do two things at once – work hard and have fun.

You might know us as Australia’s largest supplier of plumbing and bathroom products, and we’ve been in business for almost 100 years. But that’s just one side of us. We’re a major public company with over 6,000 people, 615 locations, 10 business lines across Australia and New Zealand and 2500+ people in our North American business. This makes us Australia’s largest plumbing and bathroom products supplier and America’s 4th largest. And we’re not just plumbing, we are a logistics, tech, and marketing house, we even have a creative agency, innovation centre, and insight hub. This broad skill base helps us solve customer problems through insight and creativity. We’re growing both nationally and internationally and that’s where you come in!

Your Learning & Development

Reece prioritises career development for internal staff, and demonstrated success in this role would set you up for further opportunities for development and growth within our large national organisation.

A Career and More

You will receive a competitive remuneration package in this role. The Pemulwuy office facilities are new, state-of-the-art facilities and staff parking is available onsite.

If this sounds like the opportunity you’ve been looking for we would love to hear from you – apply today!

How can you build a career with Reece.

Reece is different. We’re a successful company that doesn’t like to make a fuss of our success. We’re a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don’t mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that’s the secret to our success – having the right people, with the right attitude in the right roles.

We’re looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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