Customer Solutions Agent

An exciting opportunity has just become available for a Customer Solutions Agent at MyGenerator based on the Gold Coast.

 

About us

MyGenerator is a rapidly growing online retail marketplace with a focus on mobile living solutions for the Caravan, RV, 4WD & Camping sectors based on the Gold Coast of Australia. Starting out in 2013 with a goal to deliver expert advice and personalised service, we now have thousands of happy customers that motivate us to reach new heights and give even more to the outdoor enthusiast community.

Our mission is to connect customers with leading brands and mobile living solution experts via our MyGenerator marketplace. We love all things Caravan, 4WD and Camping! We hope to find more like-minded individuals to help us on this journey.

 

Why join us?

  • Gain highly valuable online retail business skills
  • Fantastic opportunities for career progression and personal growth
  • Work as part of a dynamic, ambitious team

 

Responsibilities

  • Process sales quotations
  • Service customers via phone, email, and live chat
  • Liaise with suppliers, freight companies, etc
  • Complete generaI administrative duties
  • Utilise product knowledge and expertise
  • Work with internal stakeholders to help in the growth of the business

 

Requirements

  • Minimum 2 years of customer service or sales experience
  • Excellent conflict resolution skills
  • Knowledge of related products is ideal
  • An enthusiastic attitude and desire to learn about our products
  • Willingness to learn eCommerce
  • Excellent computer skills and a minimum of intermediate Microsoft Office skills
  • Great organisational and time-management skills

 

How to apply

If you‘re ready for a change in pace in an exciting role, apply now via SEEK with your CV and cover letter outlining your suitability for the role.

As this role does require attention to detail, we do hope that you will include the phrase “MYG Customer Solutions Agent, Online Retail – Pick Me!” in your cover letter.

We can’t wait to hear from you!

Click Here To Apply