- Computer skills
Our vision is “Great People, Outstanding Service, Great Results. We are passionate about our customers and our community. It is an opportunity for the right person to live the dream…combining a great job with a fabulous coastal lifestyle. The environment is very down to earth and supportive with a culture of responsibility and team work.
About the Role
The Delicatessen Manager is responsible for the overall performance and day to day operations of the Deli department, ensuring maximum sales, profit and customer satisfaction are achieved.
We have clear standards in place and a comparative system to rate department performance.
Duties & Responsibilities
Reporting to the Store manger and Store owners this role will include but not be limited to the following :
Day to day operational matters in operating and presenting the store
Inspire and lead the department team to deliver outstanding customer service.
Maintain a safe and hygienic work environment.
Achieve sales, gross profit & shrinkage, wages budgets/targets
Oversee ordering, pricing and stock control activities and procedures.
Rostering including sales and productivity planning
Develop & maintain a positive, performance-based culture within the department.
Meet budget, financial targets and key performance indicators.
Wage control and the ability to roster within set budgets.
Inventory management and stocktaking
Prioritising in-store marketing & promotions
Engagement with the local community to help build and maintain store clientele
Skills & Experience
To succeed in this role you will need integrity, a passion for retail and a “can do” attitude with the following:
Minimum 2 years experience as a Supermarket department Manager with a sound knowledge of supermarket best practice.
Excellent leadership and team management skills, ability to recruit, roster, train, develop staff and manage their performance.
A proven history of providing excellent customer service service with a high level of integrity.
Willingness to provide hands on support to the team on a day to day basis to help meet the store and customer needs.
History of strong relationship management with suppliers and customers.
Strong computer skills essential.
Excellent organizational skills to implement systems and prioritising and delegating tasks effectively.
Safe food handlers certification
Getting on with people