Park Regis Cairns 3.4★
Park Regis City Quays & Piermonde Apartments are looking for a Front Office Receptionist to join our team who will be there to support the Front Office Team in all aspects of the front office with a hands on approach, and ensuring both our customers and our team are happy.
Your key responsibilities will be (but not limited to):
- Welcoming guest to the hotel during check-in & checking out and also during their stay with us
- Assisting guest’s with any requests and sharing your local knowledge
- Working along side housekeeping and maintenance to ensure all aware of guest movements and requests
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests as required
- Dealing with any customer complaints or issues with the best outcomes
Skills and experience
- Excellent time management skills
- Previous experience with RMS but not essential
- Professional phone manor
- Microsoft programs such as Outlook, Excel and Word
- Tour Reservations System or similar
- Previous experience within a MLR property not essential
- Flexible to work various shifts including week-ends, public holidays & over nights
If you feel you meet the criteria please apply online. Only successful applicants will be contacted
Job Types: Full-time, Casual
Salary: $25.00 – $36.00 per hour
Schedule:
- Rotating roster
Work Location: One location