Full-Time Contact Centre Consultant – No Weekends

Voted Brisbane’s Best Call Centre! – Full Hours Positions Available.

Applications are not reviewed and prejudged based on the contents of your resume. To submit your application please send us your resume and give us a call for a phone interview (number at the bottom). We’re not fussed if you’ve worked in a call centre or not.

Please read the below information to gain an understanding of Clever Contacts and the number to reach us on.

Welcome to Clever Contacts! 

We’re a mature, charity only call centre based in Brendale (right next to the train with plenty of parking).

With a nine-day fortnight, end of week lunch, and a community of passionate fundraisers (from all walks of life), you are about to experience the best contact centre out there.

We don’t cold call. Everyone we speak with are existing supporters for our charity partners or have requested information.

One Team, One Dream! 
Our team are either on the phones or in supporting roles to those positions. Our support staff are experienced fundraisers with a vast range of knowledge, ensuring you have the support to confidently handle any situation and give the very best representation for the incredible causes we support. 

Further recruitment opportunities for support team roles are always offered in-house. 

Look up our Facebook page to see the most incredible workplace culture.

Responsibilities:

  • Outbound and a small amount of Inbound speaking with existing supporters of various charities.
  • Raising vital funds required for the organisations who need our help.
  • Putting supporter care first, not the sale.

Requirements:

  • Resilience and enthusiasm.
  • Positive attitude and willingness to learn and grow.
  • Self-motivation within a team environment.
  • Able to work a nine-day fortnight, 75 hours in total.
  • Genuinely passionate about making a difference.

Perks of the Position:

9-day fortnight – Actual work life balance! We do the same number of hours as our previous 10-day fortnight by adding 15 minutes to each calling quarter (4 in workday). This means we get a long weekend every fortnight, giving our hard-working team the time to truly relax or take a trip without having to sacrifice a full paid day.

A short 1-minute walk from Strathpine Train Station and plenty of on-site parking for those who prefer to drive.

Free school holiday childcare (ages 5 – 15).

Full training and ongoing support.

We are proud to pay above award at $31.25 per hour, plus super and offer a permanent option for those who prefer it.

Free catered lunch every Friday (or Thursday on our short week).

Free breakfast, coffee machine, snacks, and frozen dinners are available to our team.

Owned by Hannah & Josh Kidd, devoted parents, that take every opportunity to give back to the community and love being part of an amazing team.

Current Shift times: (applicants must be looking for fulltime, 9 days).

10:00am – 7:00pm Monday to Thursday & 10:00am – 6:15pm Friday (and every second Thursday).

Please send your resume to recruitment@clevercontacts.com.au and call us on 3465 3199 – Monday – Saturday from 9:00am – 6:30pm to speak with one of our passionate fundraisers, lovely coaches or QA support team and conduct a phone interview. 

Click Here To Apply