Group Coordinator Restaurants

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Job Details
Part-time3 hours ago
  • Customer service
  • Microsoft Office
Full Job Description
At Crown Perth, we are passionate about ensuring that every visit is memorable. As the home of Perth’s most luxurious hotel properties, Crown will offer you an opportunity to develop yourself in an environment driven to achieve outstanding service levels.

At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.

The Assistant Group Coordinator is ultimately responsible for assisting the Senior Group Coordinator Restaurants to coordinate the day to day running of all group restaurant customer interactions. It is a requirement of this role to understand customers’ needs and utilise appropriate systems and sales techniques (including cross selling and up selling) to offer additional or alternative products or services whilst maintaining accurate customer records.

Essential Criteria:
Extensive customer service experience

Experience and exposure to reservations systems

Competent in the use of Microsoft Office suite of products

Experience with Opera Hotel Property Management System-well regarded

Hospitality qualifications – beneficial

Applications close Wednesday the 27th of September 2022

You must be fully vaccinated (with three doses of an approved COVID-19 vaccine) or have a genuine medical exemption to be eligible to work on site at Crown as of 2022.

Please be advised we may also consider your application against other suitable roles that become available over the next 6 months.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Primary Location: Perth

Position Status: Part Time

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