Health Clerk – Amberley Health Centre

Job Details
Full-time | Part-time | Casual5 hours ago
  • Paid volunteer leave
  • Customer service
Full Job Description
Experience life as a civilian Health Clerk on a secure military base

Ideal for an administrative superstar looking to take their career in a new direction

Casual, flexible role to work around your commitments

About Us

ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care. To learn more please visit

About the Role

You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

To be successful in this role, you will have:
The highest levels of personal integrity and ethical behaviour. Minimum of 1 year full-time experience as Administrative role (or part-time equivalent). Evidence of completion of a medical terminology course from a RTO or other training / course as approved by the Commonwealth OR a minimum of 5 years in a primary health care or military health setting (or part time equivalent). Demonstrated ability to work in a customer service focused environment (desirable). Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.

About Amberley Health Centre

Amberley Health Centre is located at RAAF Base Amberley – the largest Air Force Base in Australia – approximately 50 minutes from the city of Brisbane. The facility provides primary medical, dental, physiotherapy, psychology, and pharmaceutical services to over 5000 RAAF members and staff. The standard operating hours of the centre are 0730-1630 Mon-Thurs, and 0730-1430 Friday.

About You

With experience working in a clinical support role, you enjoy knowing your work is contributing to positive health outcomes for patients. Your excellent interpersonal skills mean you are able to easily communicate with internal staff and external customers and your team knows you are willing to go the extra mile to help out wherever needed. You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. You are passionate about providing clinical support services and working as part of a multi-disciplinary team to support delivery of the highest standard of care to patients.

Rewards & Benefits

Be part of an amazing culture, based on the values of trust, care, innovation and pride

Gain access to Global Employee Networks that embrace diversity and inclusion

‘Start with a job and stay for a career’ with extensive employment and growth opportunities across Serco’s many contracts

Meaningful work supporting defence personnel in a low-risk, non-COVID setting

Sign-on bonus payment

Referral Programs

Paid annual and personal leave

Paid CPD leave for permanent employees

Paid volunteer leave and leave for reservists

Provision of uniform

Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more!

Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)

Join a dedicated team of collaborative and supportive health professionals


Refer a friend or colleague and be rewarded!

Refer a Healthcare Professional to join Serco’s Australian Defence Force Health Services Team and receive a $1000 Prezzee Voucher if they are successful!

Please email their details to and we’ll take care of the rest.

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, submit your application by clicking the ‘Apply Now’ button.

Please note your resume must include – start and finish dates for each role, along with employment type (e.g. casual, part-time, full-time) and hours worked per week.

You must also be an Australian Citizen in order to obtain the required Baseline Security Clearance for this role.

For a confidential chat, please contact Steven Tinev on 08 8432 2554 or

If you would like to learn more about these and other opportunities available, please visit to find out more.

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

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