Library Service Officer (Kuranda Library)

Come and work as a vital member of our Customer & Community Services team here at Mareeba Shire Council, located within an easy one-hour drive from Cairns offering a regional lifestyle with all its benefits in relatively close proximity to Cairns.

The Role:
The Library Service Officer is a combined role performing the duties of a Library Assistant and a Customer Service Officer at our Kuranda Library. The Library Service Officer is responsible for processing Council business and delivering high-level customer service in accordance with the customer-first ethic. The position assists with complex information searches and reference enquiries and technical services duties.

The position is ideally full-time, however, if you require some flexibility around full-time hours, we would still like to hear from you. Remuneration will be adjusted accordingly.

What we are looking for:
You will need to have well-developed interpersonal skills with a capacity to work collaboratively and resourcefully to solve problems, resolve conflict and deal with challenging customers

You will need to have advanced technology-based skills and knowledge and be committed to continuous improvement with the ability to contribute ideas and proactively suggest improvements

You will need to be able to work well both autonomously and within a team environment and communicate effectively with internal and external customers and members of the community

What we can offer you:
Permanent, up to full-time position

LGOA Level 2/1 – $62,194 per annum (full-time)

Mareeba Allowance – up to $1,651 per annum

Up to 12% employer superannuation contributions

5 weeks annual leave with 17.5% leave loading

Work/life balance – 19-day month

Lifestyle benefits such as access to a Fitness Passport

Learning and development opportunities

Salary sacrificing options

Interested?

Please send the following documents to recruitment@msc.qld.gov.au

Cover letter (no more than 500 words)

Current resume

Fully completed Employment Application form

Applications close at midnight on Wednesday, 29 March 2023

For further information about this position contact Peta Franks, Rural Branch Supervisor, on 07 4086 4729 during business hours only.

Mareeba Shire Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.