- Office experience
Join us as Order Entry Lead in Electrification Business Area and will be based in Moorebank, Australia. You will be responsible for accurately entering customer Purchase Orders (POs). Driving cross- functional issue resolution (order cleaning for both manual and electronic orders), using the required tooling, in a timely manner and within the SLAs.
This position reports to
Engineering and Project Management Manag
Supporting internal and external customers through swift and precising order entry and issuing resolution.
Communicating with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information.
Managing clean order entry according to the relevant requirements (prices, spike quantities, dates, customer, and company data, etc.) to allow order execution in the system.
Being liaison with customers in case of inexecutable request dates/quantities to ensure on time deliverability according to customer needs.
Monitoring and escalating cases and repetitive discrepancies as needed and reads, understands, and follows the HSE guidelines and reports discrepancies to leadership.
Collecting and archiving documentation regarding the orders and records assumptions and decisions taken during the process in the systems in scope of responsibility.
Ensuring that the area of responsibility is organized, staffed, skilled and directed. Guiding, motivating, and developing direct/indirect subordinates within HR policies.
Developing the skills and competences to create a highly effective and efficient team.
SAP professional with Project Systems (PS) Sales (SD) modules preferably in a manufacturing environment
Have excellent communications skills to follow up of customer disputes with Various Functional departments & Project Managers/Engineers to resolution
Have general Digital workflow process familiarity of system to support in Office admin/ expenses activities
Experience in Onboarding/offboarding of employees and management of archiving
Experience in general Administration duties – processing of Bank Guarantees/project Sales Order release/invoicing as a backup when required
More about us
ABB’s Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart, and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring, and sensing devices, switchgear, modular substation packages, and related services. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.