Patient Services Clerk

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Job Description:
  • Permanent part time, 30 hours per week, Fitzroy location
  • Rotating Roster includes weekends
  • Friendly & supportive team
About the Role
You will provide crucial clerical support and facilitate patient management for clinical areas, including admitting and discharging patients, reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is preserved at all times.
  • Create patient records and complete all necessary information accurately and in line with current procedures
  • Admit and discharge patients accurately and in a timely manner
  • Maintain a high level of customer service and professional standards
Classifications for this position will range from HS1 – HS16 ($58,442 -$61,365 per annum pro rata)
Your Contribution
  • Strong communication skills, both written and verbal
  • Ability to work independently in a multidisciplinary team
  • Advanced computer skills, including Microsoft Office applications
  • Excellent customer service skills
  • Current National Criminal History Check, or willing to obtain
What We Offer
  • Salary Packaging – Increase your take home pay!
  • Employee Assistance Program
  • Ability to join Fitness Passport – Your pass to an extensive choice of fitness facilities
  • Staff Health Centre
  • Close to Public Transport and car parks
  • Discounts and Promotions available through our Foundation
  • Career development & advancement encouraged
  • Culture of continuous improvement
About the Team
You will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincent’s Melbourne campus. We have Patients Services Clerks are located at both Fitzroy and Kew.
Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
  • Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our

Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Contact Details:

Alternate Contact:

Closing Date:

21 December 2022 11:59pm

Reconciliation Action Plan:

At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

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