Program Worker Housing Homelessness and Employment

Northern Rivers Social Development Council

Job Details
Full-time | Permanent3 hours ago
  • Parental leave
  • Negotiation
Full Job Description
Posted: 13/03/2023

Closing Date: 24/03/2023

Job Type: Permanent – Full Time

Location: Lismore

Job Category: Community Services & Development

Social Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 47 years’ industry experience, we are a community service leader, striving to create change through our work across homelessness and housing supports, youth and family services, sector advocacy and programs that promote genuine participation for people with disability.

Job Description

About the Role:
We have an opportunity for a passionate team player to join our homelessness service, Connecting Home, with our Lismore Team. This is a full time position with the flexibility to offer family friendly hours.

You will be part of an innovative team that supports those experiencing homelessness, or at risk thereof to identify and access sustainable housing outcomes, as well as referrals to appropriate community supports.

No two days will be the same however, you will be providing high quality, customer centred assistance, the position will be majority phone-based support and there will also be a requirement to collaborate with a variety of community-based organisations to ensure the best possible outcomes.

To be successful, you will be able to demonstrate previous similar experience or relevant transferable skills such as your ability to work collaboratively with key stakeholders, service providers and participants to empower them and develop their capacity and resources, be proficient at completing a needs and risk assessment and be passionate about making positive change.

If you have relevant qualifications, skills and experience working in the homelessness sector; are a passionate individual dedicated to making positive change in their community, this is the role for you.

Desired Skills and Experience:
Tertiary qualifications or equivalent experience in health, psychology, social work, social science or social welfare, health promotion or similar

  • Experience providing high quality customer-centred individual and/or family therapeutic interventions and/or case management
  • Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationships
  • Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
  • Demonstrated experience in maintaining professional boundaries while engaging in person-centred work

About Social Futures:
Social Futures is an equal opportunity employer and will actively recruit our workforce from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB and people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.

Social Futures is committed to prioritising the safety and well-being of children and upholds the National Child Safe Principles. Working with Children, National Police Check and COVID Vaccination are mandatory requirements for all staff.

Our Benefits:
Generous Salary packaging options

Staff Well-being Program

Flexible working options

Opportunity to bank additional days leave per year

Access to ongoing Learning and Development

Staff Recognition Program and Organisational Celebration Events

Organisational paid Parental leave

How to Apply:
A cover letter demonstrating how your skills, education and professional experience meet the requirements of the role as outlined in the position description, should be submitted with your application.

Applications close Friday 24 March

For more information about Social Futures please visit our website:


For further information, please contact Karen Ford on 0407 396459


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