- Customer service
We currently have multiple vacancies for Cruise Assistants to support our Client based in Invergordon throughout their busy cruise season from April until October.
Reporting to the Operations or Cruise Co-ordinator, as a Cruise Assistant you will be promoting a safe working environment for all employees and facility users and also be responsible for co-ordinating and communicating with site users to support the welfare of cruise operations.
Key responsibilities will include but not be limited to:
Supporting the cruise function; acting as steward for passenger arrivals and departures
Monitoring safe areas and assisting with coordination of all facility users
Lifting/ manoeuvring/ carrying barriers and other articles in order to fulfil Health, Safety & Security requirements
General support for the cruise function
Excellent Communication Skills
Good customer service skills
Flexibility (available to work shifts on a rotational basis, and to provide leave cover when required)
Previous experience is not essential however would be advantageous.
Hours of work:
Working rotation of 4 days on /4 days off
12-hour shift (1-hour unpaid lunch break)
07:00-19:00 – flexibility required for start/ finish subject to cruise ship requirements
Candidates will be required to complete a Basic Disclosure once accepted to start (cost of the disclosure will be reimbursed)
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.