Reception / Customer Support

About us

White Wolf Constructions is built around ideals of integrity, innovation, and quality. We share a passion for construction, and pride ourselves on providing our clients with the highest quality workmanship. White Wolf Constructions has been cemented as a leading building service provider for many of the largest Insurance and Loss Adjusting companies in the country, along with a large and reputable residential/commercial building sector. Over the years, White Wolf Constructions has successfully entered new markets—both geographically and segmentally, winning contracts with a range of Insurers and Strata Companies. White Wolf Constructions believe that helping the local Community is important for both the Company and the Community, we are proud to sponsor many local Clubs and give back to the locals wherever we can. 

Qualifications & experience

  • Experience managing high call volumes and email enquiries 
  • Passion for outstanding customer service and an empathetic approach  
  • Ability to work individually and as part of a supportive team 
  • Multi tasking superstar 
  • Desire to learn new skills and jump into a new industry  

Tasks & responsibilities

  • Effectively manage high volume incoming calls and email enquiries
  • Liaise with building/construction and maintenance sub-contractors
  • Build and maintain customer relationships
  • Assist with facilities management and control of office supplies 
  • Provide ad hoc administrative support across the business units 

Benefits

  • Comfortable casual office environment
  • Annual incentive bonus
  • Uniforms supplied
  • On site parking and close to public transport

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