- Work from home
- Customer service
- Computer skills
Collaborative team environment with career progression opportunities
Accessible Moorebank location with free parking
Be first point of contact for any customer service enquires for branch. Both in person and over the phone. This includes welcoming visitors at branch. You will be creating our first imprssion !
This role demands an organised and proffessional communicator , someone with an upbeat and happy demeanor proud to work with this happy and productive team
The role responsibilities include
Provide wide range of support and assist activities for departments including Rental, Sales, Account Receivable and Service.
Answer any enquires from customers, suppliers and internal stakeholders and directing them to them to the most appropriate department.
Assist with enquires regarding Short Term and Long-Term Rental fleet when required.
Distribute Accounts Receivable statements and invoices to rental customers on a monthly basis.
Provide support to Branch Sales and Service Departments when requested.
Update relevant sales databases and provide support for sales initiatives and marketing drives.
Asist with updating and completing warranty books and registration.
Receive, open, process and re-direct incoming mail from all sources in accordance with operating procedures in timely manner.
Responsible for branch outgoing mail being processed quickly and before dispatched deadlines.
Coordinate staff amenities and ensure full stock for all departments at site.
Registration of contractors that come on site are compliant and have completed inductions
Previous experience in a similar role is desirable , however having proven organisational skills, a great attitiude and a willingness to learn and progress could see this be your first real opportuntiy in the corporate world
Exceptional customer service skills
Strong interpersonal skills
High attention to detail
Sound Computer skills
Solid work ethic
Please note , this is an on site role , no hybrid or work from home offered. Hours of work are 8am to 4pm or 9am to 5pm
There is a generous bonus scheme in place after initial 12 months served and an opportunity to really learn across all the departments in this very successful and profitable business.
To apply online please click on the appropriate link and send your CV in WORD format. Alternatively, for a confidential discussion please contact Victoria Farrow on +61 2 9891 7424.