- Customer service
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
A fantastic opportunity has arisen for a highly motivated, bright and enthusiastic professional to work onsite for one of our employment-orientated tech client.
As the Receptionist, you will have the overall responsibility of front of house for maintaining a lasting, collaborative relationship with clients through the delivery of a unique and authentic experience.
In this busy and diverse role, you’ll be responsible for:
Meet and greet clients and contractors and guide through the sign in process
Superior customer service to meet on-site client’s expectations
Coordinate bookings of meeting and conference rooms
Ensure room set-ups are in place for training, meetings, etc.
Ensure rooms are stocked with appropriate stationary supplies
Take pride in the reception area keeping it tidy and presentable
Check that audio-visual services are in place and in working order
Support the broader facilities team in any planned and corrective maintenance in the reception area
Assist the facilities team in any staff moves and relocations, meeting room setups, ordering supplies and adhoc client requests.
Issue access cards and assist and support any relevant security processes
Collect and/or receive courier deliveries, receipting in register and contacting relevant staff. Getting signatures for all staff parcels.
Follow established escalation procedures and incident reporting procedures
Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
To be successful, you will be a confident self-starter who possesses excellent communication, friendly, welcoming personality and customer service skills, a passion for providing quality service and a keen eye for detail! You’ll be a collaborative team player who adopts a hands-on approach to problem solving, and has the ability to prioritise and juggle multiple tasks.
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you…
JLL is committed to developing and maintaining a diverse workforce. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Apply now, quoting reference number REQ258726
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!