RECEPTIONIST / TOURISM OFFICER
Melbourne River Cruises
Full-time 38hours per week – Monday to Friday Reporting to the SALES & EVENTS MANAGER. Your focus will be to provide the highest level of assistance & customer service via telephone ,email & personally via reception.
Operating since 1981 Melbourne River Cruises are an award winner & leader in Torism and Hospitality in Melbourne. We operate a restaurant, function facilities & sight seeing cruises, 7 days a week through out the year on any one of our 7 vessels.
We are looking for a fulltime pro active team member who will primarilyanswer tourism enquiries , process tourism boookings & support our sales team with restaurant bookings.payments & enquiries also assisting with invoicing.
You will be taught both our Tourism and Events packages & you will be provided with the tools to give accurate information.
You will be prompt and efficient with an eye for detail for record keeping, co-ordination , communication and time management with the clients and your team members.
ideally you will have;
Some experience in Office/Admin
Sales customer service experience, above reproach work ethics
Time management & interpersonal skills & excellent phone manner
Patience & ability to work under pressure and a quick thinker
Proficient computer skills particularly MICROSOFT Office
This position wouls suit a recent graduate
YOU WILL BE TRAINED IN ALL ASPECTS OF THIS POSITION
Job Type: Full-time
Salary: $50,000.00 – $55,000.00 per year
- 8 hour shift
All applicants must be fully vaxed
Ability to commute/relocate:
- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)
- MS Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Australia (Required)