Records & Information Support Officer

University of Melbourne

Job Details
Part-time5 hours ago
  • Commuter assistance
  • Parental leave
  • Customer service
Full Job Description
Job no: 0059022

Location: Parkville

Role type: Part time (0.4 or 0.5 FTE); Fixed term available until 22 December 2023

Department/School: Legal and Risk

Salary: UOM 5 – $76,886 – $88,312 p.a. plus 17% super (pro rata for part-time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About – Legal and Risk

Legal and Risk is a vibrant and dynamic business unit. We pride ourselves on our collegiate approach to working across teams, functions, faculties and disciplines, and touch all areas of the University’s operations.

The Information Governance Services group administers key elements of the University’s regulatory framework and is responsible for ensuring good information governance practices are embedded in behaviours, systems and processes across the University. Within this group, the Records & Information team provides records and information management consulting, advice, assessments, training and resources to support and build records and information compliance.

About the Role

As Records & Information Support Officer you will provide operational and administrative support for functions related to records and information management. This includes supporting the provision of expert advice and resources, contributing to the administration of information systems and supporting records disposal and digitisation activities.

Responsibilities include:
Contributing to projects and follow established practices and procedures to support the effective and efficient management of University records throughout their lifecycle

Assisting with information system administration and system testing, as required, to ensure the integrity, authenticity and security of records

Providing administrative and technical support within the team

Applying access frameworks to University records and data in response to internal client requests in accordance with business processes

About You

To be successful in this role, you will be self-motivated and have the ability to work independently as well as part of a team. You can work efficiently and effectively under pressure in a fast-paced and dynamic work environment. Your outstanding organisational and communication skills will allow you to build and maintain rapport with a wide range of stakeholders from all diversities. You will consistently have a professional ‘can do’ attitude and will be able to prioritise tasks and manage time effectively to ensure you manage competing demands and meet deadlines.

You will also have:
Relevant qualification and experience, or a combination of relevant experience and education/training

Knowledge and understanding of records management standards, systems and practice, including awareness of external regulatory frameworks

Demonstrated client service skills and experience in a customer service environment

Ability to apply access and security frameworks to records, and work with confidential and sensitive information

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University

The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us

In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

Flexible working arrangements, generous personal, parental and cultural leave

Competitive remuneration, 17% super, salary packaging and leave loading

Free and subsidised health and wellbeing services, and access to fitness and cultural clubs

Discounts on a wide range of products and services including Myki cards and Qantas Club

Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit

Be Yourself

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!

If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the .

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at


Advertised: 15 Mar 2023 12:05 AM AUS Eastern Daylight Time

Applications close: 29 Mar 2023 11:55 PM AUS Eastern Daylight Time

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