Youi Pty Ltd
- Customer service
Remote work arrangement
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At Youi, we like to do things differently. Since Day 1, we’ve challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. Over 10 years later and we’re still looking out for ways to be better.
One of the main differences we have over our competition is our awesome customer service and that comes down to the kind of people we employ. We like great personalities, people not afraid to be themselves, and who believe that hard work should be well rewarded.
As a result of our continued growth we are on the lookout for our next awesome service superstar. You will be working predominantly from home and one day a fortnight from our Murarrie office.
What will you do?
Sales is where the action is! You will…
Sell the benefits of our products – no cold calling!
Listen to customer needs and identify opportunities
Deliver awesome service
What do you need to apply?
A passion for providing an exceptional customer experience
Outstanding communication skills
The drive to excel
Adaptability and willingness to learn
Confidence and a positive attitude
What might help your application?
Phone based customer service/ sales experience
Previous experience exceeding targets/KPIs
Demonstrated ability to problem solve with customers
What will you get in return?
Competitive salary + an attractive incentive component!
One month fully paid induction training + ongoing training opportunities
Nationally recognised qualification: Cert III in Business
Career progression opportunities – our philosophy is to promote internally
Loads of employee benefits through our award winning Yourlife program!
There are three stages to the recruitment of this role:
1. Application it’ll take about 5 minutes to complete the application form where you share your CV and answer some standard questions.
2.Chat Interview you will then be invited to complete a chat based interview, where you will be asked behavioural interview questions (similar to a face to face interview) taking you about 20-25 minutes to complete.
3.Assesment Centre if successful, you will be invited to a virtual group interview which takes about 2 hours. You’ll learn more about the role and company and go through some group and one on one activities.
For a career that’s great from Day One and gives you plenty of opportunities for growth, choose Youi. If you are ready to begin your career with us, please .
Training starts 6th of Febuary.