Sales and Reservations Consultant

SeaLink K`gari (Fraser Island)

Job Details
1 hour ago
  • Employee discount
  • Travel reimbursement
  • Health insurance
  • Customer service
Full Job Description
About Us

The Sealink Marine and Tourism Group, comprising of Kingfisher Bay Resort, K’gari Beach Resort, K’gari Explorer Tours and Fraser Island Barges, is a multi-faceted tourism business located on World Heritage-listed K’gari (Fraser Island).

The opportunity

An opportunity has arisen for a Sales & Reservations Consultant to join the Sealink Marine & Tourism Group team, assisting the Central Reservations & Sales Team in the facilitation and management of sales across our unique K’gari (Fraser Island) brands.

Working up to 76 hours per fortnight, this role reports to the Customer Service and Reservations Manager, based at the Hervey Bay Sales & Reservations Office.

About the role

Responding to and managing all incoming calls, email, iHotelier and online enquiries including both direct and agent enquiries and bookings

Data entry into reservations systems

Upselling and optimising occupancy

Reconciliation of banking processes

Delegation of relevant position duties as deemed necessary by your supervisor or Manager

Must be available to work flexible working hours (occasional weekends)

Benefits – conditions apply

Annual $1000 SeaLink Employee Travel Allowance

Free Island Tours

25% off in all outlets

Discounts for Hotel stays

Access to Employee Training Programs

Health and wellbeing benefits

Travel Discounts

Employee Award Program

Skills, Experience and requirements

Proven customer service and sales skills

Experience in a similar role within the tourism industry is well regarded

Conflict resolution skills

Ability to demonstrate initiative

Excellent written and verbal communication skills

Ability to multitask with proven time management skills

Excellent attention to detail

Ability to work autonomously with minimal supervision and direction

Proven ability to work to and achieve KPI targets

“All final applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.”

How to Apply

Click APPLY to complete the application process and upload a current resume.

Please note this closing date is indicative only. We may close the advertisement before this date is reached. Therefore, we encourage you to submit your application as soon as possible.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

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