people2people
- Customer service
Providing critical instruments and supplies for emergency services and surgery materials, this global organisation is a leader in their field. What sets them apart is their market leading medical devices, service levels and eagerness to deliver a fast and efficient solutions for their customers. Listed as a Fortune 500 ‘Best Companies to Work For’ this organisation in renown for fostering a positive and cohesive culture, providing comprehensive training and progression opportunities.
about the role
This 12-month opportunity, with scope for extension will see the successful candidate reporting to the Scheduling Returns Manager responsible for ensuring effective product is managed and scheduled to clients.
Duties will include:
First point of contact for internal and external staff regarding loan kit returns
Coordinate bookings and schedule product return based on status and priorities
Process and maintain loan and consignment bookings
Provide call back service to customers to ensure timely returns
Liaise with territory managers, sales team, schedulers and warehouse team to ensure expectations are met
Manage Internal database and updating client information
about you
To be successful in this role you will possess the following qualifications and skills;
Excellent customer service skills and ability to work in a high-volume environment
Experience scheduling returns or coordinating product delivery
Organised with the ability to work to deadlines
CRM computer system experience would be advantageous
Proactive and able to think outside the box
Developed problem solving skills
Proven ability to establish your own priorities, meet deadlines and multi-task
what’s in it for you?
This is a wonderful opportunity to join a wonderful team working in high performing environment adding value to organisation, and positive outcome to patients.
Remote role working from home
Hardware provided
12 Month contract
Comprehensive training
Global organisation
APPLY NOW or f you would like to have a confidential chat or discuss the further, please contact Melanie Hammond | 07 31180125.
At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.