Scheduling Returns Associate


Job Details
Contract2 hours ago
  • Customer service
Full Job Description
about the client

Providing critical instruments and supplies for emergency services and surgery materials, this global organisation is a leader in their field. What sets them apart is their market leading medical devices, service levels and eagerness to deliver a fast and efficient solutions for their customers. Listed as a Fortune 500 ‘Best Companies to Work For’ this organisation in renown for fostering a positive and cohesive culture, providing comprehensive training and progression opportunities.

about the role

This 12-month opportunity, with scope for extension will see the successful candidate reporting to the Scheduling Returns Manager responsible for ensuring effective product is managed and scheduled to clients.

Duties will include:
First point of contact for internal and external staff regarding loan kit returns

Coordinate bookings and schedule product return based on status and priorities

Process and maintain loan and consignment bookings

Provide call back service to customers to ensure timely returns

Liaise with territory managers, sales team, schedulers and warehouse team to ensure expectations are met

Manage Internal database and updating client information

about you

To be successful in this role you will possess the following qualifications and skills;

Excellent customer service skills and ability to work in a high-volume environment

Experience scheduling returns or coordinating product delivery

Organised with the ability to work to deadlines

CRM computer system experience would be advantageous

Proactive and able to think outside the box

Developed problem solving skills

Proven ability to establish your own priorities, meet deadlines and multi-task

what’s in it for you?

This is a wonderful opportunity to join a wonderful team working in high performing environment adding value to organisation, and positive outcome to patients.

Remote role working from home

Hardware provided

12 Month contract

Comprehensive training

Global organisation

APPLY NOW or f you would like to have a confidential chat or discuss the further, please contact Melanie Hammond | 07 31180125.

At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.

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