Security & Ancillary Services Officer

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Job Details
Full-time37 minutes ago
  • Customer service
Full Job Description
Why St Andrew’s?

We are more than Australia’s largest standalone private hospital with a reputation for excellence in patient care. We’re a community, a working family. It’s where everyone knows each other, leaders are approachable and patients return to work as volunteers. As summarised in our core values: We care for others. We work together. We deliver excellence. That’s the St Andrew’s way.

About this role

We have a fantastic opportunity for a Security & Ancillary Services Officer to join our security team to provide a client focused security service that protects staff, patients and visitors of St Andrew’s Hospital, whilst ensuring that all hospital property is secured. This important role will also assist in maintaining Hospital grounds and facilities, including waste management and administrative duties as directed. Other key responsibilities include:

Conduct regular, scheduled and ad hoc patrols and inspections of Hospital buildings, grounds and surrounds to protect property

Monitor access points and permit/control access to the Hospital outside of business and visiting hours

Assist the Concierge in controlling traffic and directing drivers in line with the Hospital’s standards of customer service, particularly at the Hospital’s front entrance

Report security incidents or unauthorised personnel to SA Police as required

Monitor or review CCTV footage and respond or report any perceived threats to Hospital management or police as required

Support the safety and security of Hospital employees (including agency staff) by escorting staff to vehicles as requested

Report and assist in addressing hazards to patient or staff safety through the Hospital’s safety management and incident reporting systems

Assist with waste management duties as assigned from clinical and non-clinical areas of the Hospital, including removal and replacement of bins at scheduled times

Assist with grounds maintenance and administrative duties as directed


This is a permanent full-time position working 152 hours across a 28-day roster cycle including day and night shifts of 12 hours in length.

Reasons to love this job

1. You will join a team that is close-knit, flexible and supportive.

2. City fringe location with onsite secure staff car park

3. Salary sacrifice options to increase your pay

About you

To perform this role successfully, it is preferred that candidates demonstrate:

A current and valid SA Security Agents Licence and Driver’s Licence

Strong verbal, written communication and interpersonal skills and a focus on providing superior customer service

Experience in providing in-house security services within a corporate environment

The ability to work independently and exercise sound professional judgement but equally be able to work effectively as part of a team.

Ability to follow policies and procedures and work methodically to identified time frames

A flexible and dedicated approach, sound attention to detail and initiative

To ensure the health and safety of employees within this position, preferred candidates will be required to undertake a pre-employment medical and functional assessment as relevant to the duties of the position.

Rewards at St Andrew’s

When our staff come to work, they are surrounded by friendly, supportive leaders, engaged team mates, and great facilities. We know that happy employees provide the best care, so we focus strongly on ensuring the wellbeing and engagement of our staff, including:

flexible rostering practices, enabling staff to nominate their shift preferences to fit with their personal commitments

a range of wellbeing programs and opportunities, including an onsite gym, personalised support for employees experiencing mental health challenges and fortnightly wellbeing tips

additional learning and development opportunities including scholarships for fully funded post-graduate studies

a focus on supporting the health and safety of our workforce through dedicated WHS specialists, programs and locally based staff health and safety representatives in all areas.

Opportunities to Grow

As a large, standalone Hospital, we offer opportunities to work across a wide range of specialities, and our Executive Team are located on site, enabling them to interact with staff daily to understand challenges and opportunities. To offer the best, you need to be the best, which is why we provide great opportunities to further your training and development across all roles within the Hospital.

About our Location

St Andrew’s is located in a picturesque setting, overlooking the Adelaide parklands which fringe the city centre. Close to public transport and convenient for cycling, St Andrew’s also provides secure underground parking for employees.

To Apply

Click on the ‘Apply’ button below and submit your CV & Cover Letter or please find the contact details shown below if you have any questions.

St Andrew’s Hospital is an equal opportunity employer and encourages applications from people of all cultural backgrounds and ethnicities, including Aboriginal and Torres Strait Islander people. Please note, shortlisting and interviews may commence prior to a closing date and any applications received by direct email may not be considered and will be asked to apply online.

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