Shift Leaders / Supervisors – 48 Flavours Gelato

  • Full Time
  • Adelaide

48 Flavours – Shift Leaders / Supervisor

48 Flavours is a family-owned gelateria that produces an upmarket range of artisan gelato using fresh South Australian produce. We are locally and internationally recognised and trusted for our handmade Premium Award-winning flavour range. Daily production of dairy, sorbet, vegan, and low-fat options with flavours changed and rotated every day, there is always something new and exciting to try at every visit.

With four locations, Adelaide CBD, Trinity Gardens, Paralowie and Unley, 48 Flavours is looking for diligent, skilled, and motivated Shift Leaders / Supervisors to join our dynamic and fast-growing business. Our ideal candidate will bring their flair to serving our gelato in a fun, fast paced environment.

We are looking for a customer service whiz! You must be confident and have proven experience delivering high level customer service as our customers are our number one priority. The job will involve serving gelato, stock management, handling payments, preparing take away orders, maintaining store cleanliness and opening, closing of the store.

We require you to be a positive and enthusiastic person who loves hospitality and interacting with customers, with the ability to multitask and think quick on your feet to troubleshoot and apply successful customer recovery techniques to resolve any issues that may arise during a shift.

You will report to the Store Manager and assist manage a small team, accountable for guiding and influencing your team to achieve outstanding customer service and store operations. You will be highly efficient with great time management and exceptional organisational skills.

This is a casual position working between 15-20 hours per week, with the potential for progression into a part-time role for the right candidate if desired.

If you love engaging with customers and have a passion for great food, especially gelato, we would love to hear your story. Please include a cover letter telling us a little bit about yourself and your customer service journey and something unique you would bring to this role.

*Please include availability in your resume, noting that weekend availability is a requirement of this role.

48 Flavours encourages people from different backgrounds and all age groups to apply.

Job Type: Casual

Salary: $20.00 – $40.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Afternoon shift
  • Evening shift
  • Flexible hours
  • Night shift
  • Public holidays
  • Weekend availability

Supplementary Pay:

  • Penalty rates

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