Warehouse Dispatch Liaison

Beacon Lighting

Job Details
Full-time | Permanent1 hour ago
  • On-the-job training
Full Job Description
Permanent full-time role available at our Parkinson DC

Monday to Friday, 7.30am – 4pm

With our generous team discounts, you will love updating the spaces in your own home!

About Beacon Lighting Group

Established in Melbourne in 1967, Beacon Lighting Group is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. An important and successful division of Beacon Lighting Group is Beacon Lighting Commercial. Beacon Lighting Commercial supports Australian businesses with lighting and cooling solutions that are innovative, energy-efficient and cost-effective. Working closely with developers, architects and interior designers, we create custom solutions for their projects.

Beacon Lighting Group operates a large-scale distribution centre in Parkinson Brisbane. This DC services the Queensland store network as well as Queensland commercial customers.

The Role

Reporting to the Warehouse Manager, the purpose of this newly created role, is to liaise between commercial team members and the warehouse, update relevant systems and ensure all orders are dispatched in accordance with customer requirements. Key responsibilities include:

Provide a conduit between warehouse and commercial administrative teams to ensure business objectives are being met

Asses daily requirements and demands to ensure warehouse commercial pick and pack team is appropriately resourced

Enter daily and urgent ad hoc orders into relevant systems

Action urgent requests, enquiries, escalations, and orders where required to meet customer expectations

Monitor inventory availability and integrity for commercial operations

Assist with pick, pack and dispatch of commercial orders if required

Book shipments with relevant freight providers

Arrange transfer and reservation of required stock

Identify process and system enhancement opportunities to continue driving overall improvement of commercial dispatch operations

Investigation of delivery issues

About You

To be successful in this role you will demonstrate:
You are a team player and enjoy being part of a successful team

Strong communication skills with the ability to genuinely connect with your customers

Internal and external customer satisfaction is of high priority

An energetic and enthusiastic approach to all aspects of your job

The ability to multi-task and prioritise your work effectively

Excellent organisational skills and computer literate

Pride in maintaining an efficient and organised workplace

Able to lift and carry items in a warehouse environment

Safety first!


In return for your efforts, we offer a competitive salary package, generous team discounts and paid birthday leave after your first year. We will invest in providing you with extensive training, including on-the-job training and online learning modules. As a national business we also have the opportunity for career development.

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